Making sense of client loyalty research for use in real estate can be tricky – so let me save you the effort. A fundamental difficulty in transferring key learnings from other industries is confusion about what sales actually means. For a bank,…
If you don’t understand your role as a leader, your business will be rudderless. People who run businesses use various titles. In the real estate industry the term principal is still common. Working across various industries, the most common titles…
by Linzi Boyd, reproduced with permission from www.shirlawscoaching.com We tend to reserve the term “innovation” for advancing a design, brand or product. Until now, it’s been rare to consider the concept when developing internal business systems or evolving a specific…
By Darren Shirlaw & Jacob Aldridge In 2014, innovation is the new business imperative. We have clearly moved beyond talking (complaining?) about the GFC. Yet the remnants of those years are still lingering, even as property values grow and agencies…
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